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Sales Manager

• Sales and Revenue Generation • Account management • Customer Relations Development • Market Research and Analysis • Promotions and Sales Tactics • New Business Development • Effective presentation Skills • Business Analysis and Documentation • Contract negotiations • Client/vendor relations

Desired Positions

Account Manager, Sales Manager

Work Preferences

Desired Salary
USD 60,000 - 90,000 per year  
Availability
Immediate  
Desired Job Type
Full Time  
Can Travel for Work
Extensively  
Highest Education Level
Diploma/Certificate  
Current Location
Lebanon  
Relocation
Will Consider Relocation to;
National 
Any
International
Bahrain
Kuwait
Qatar
Saudi Arabia
United Arab Emirates
Residency / Visa
Authorized to work in this location

Skills and Experience

Category Yrs. Exp. Last Used
Dynamics AX Axapta Customer Relationship Management CRM 1 2011  
    CRM Marketing Automation 1 2011  
    Questionaire 1 2011  
    Sales Force Automation 1 2011  
    Sales Management 1 2011  
    Telemarketing 1 2011  
  Financial Management Accounts Payable 1 2011  
    Accounts Receivable 1 2011  
    Bank Management 1 2011  
    Fixed Assets 1 2011  
    General Ledger 1 2011  
  Human Resources Business Process Management 1 2011  
    Enterprise Portal 1 2011  
    HRM I : Core Admin for Employees and HR 1 2011  
    HRM II : Recruitment and Absence Management 1 2011  
    HRM III : Strategic HR 1 2011  
    Questionnaire 1 2011  
  Manufacturing and Distribution Enterprise Portal 1 2011  
    Master Planning 1 2011  
    Product Builder 1 2011  
    Production I 1 2011  
    Production II 1 2011  
    Production III 1 2011  
    Shop Floor Control 1 2011  
  Project Management Project 1 2011  
  Reporting and Business Analysis Balanced Scorecard 1 2011  
    Business Analysis 1 2011  
    Cube Definition Manager 1 2011  
  Supply Chain Management Logistics 1 2011  
    Master Planning 1 2011  
    Product Builder 1 2011  
    Trade (Sales Orders, Quotations, Purchase Orders, Inventory) 1 2011  
Dynamics CRM Customer Service Customer Service 1 2011  
  Sales Sales 1 2011  
Dynamics GP Great Plains Field Service Contract Administration 3 2011  
    Depot Management 3 2011  
    Internet Service Centre 3 2011  
    Preventative Maintenance 3 2011  
    Returns Management 3 2011  
    Service Call Management 3 2011  
  Financials Bank Reconciliation 3 2011  
    Collections Management 3 2011  
    Fixed Asset Management 3 2011  
    General Ledger 3 2011  
    Intercompany 3 2011  
    Multi-Currency 3 2011  
    Multi-Dimensional Analysis 3 2011  
    National Accounts 3 2011  
    Payables Management 3 2011  
    Receivables Management 3 2011  
  Human Resources and Payroll Direct Deposit for Payroll 3 2011  
    eEmployee 3 2011  
    eTimeSheets for Payroll 3 2011  
    Human Resources 3 2011  
    Payroll Connect 3 2011  
  Inventory and Order Processing Bill Of Materials 3 2011  
    Contract Administration 3 2011  
    e.Requisition 3 2011  
    Extended Pricing 3 2011  
    Inventory Control 3 2011  
    Invoicing 3 2011  
    Purchase Order Processing 3 2011  
    Returns Management 3 2011  
    Sales Order Processing 3 2011  
  Manufacturing Capacity Requirements Planning 3 2011  
    Engineering Change Management 3 2011  
    Job Costing 3 2011  
    Manufacturing Bill of Materials 3 2011  
    Manufacturing Order Processing 3 2011  
    Master Production Scheduling 3 2011  
    Materials Requirements Planning 3 2011  
    Quality Assurance 3 2011  
    Sales Configurator 3 2011  
    Sales Forecasting 3 2011  
  Project Accounting Personal Data Keeper 3 2011  
    Project Accounting 3 2011  
    PS Time and Expense 3 2011  
  Reporting and Business Intelligence Crystal Reports 3 2011  
    Enterprise Reporting 3 2011  
    FRx Forecaster 3 2011  
    FRx Professional 3 2011  
    ProClarity 3 2011  
    Quick Cubes 3 2011  

Employment History

Job Title
Account Manager
Industry
Computing - Consulting / Professional Services
03/2010 to Current

Lighthouse Middle East (GTS sister company), Lebanon

www.Lighthouse-me.com


Joined Lighthouse ME, a Microsoft partner, and contributed to the growth of its Microsoft Business Solution sales and was responsible for the direct communication with Microsoft Lebanon

Duties:

- Handled the sales of Microsoft Dynamics business solution family (AX, NAV, GP, CRM and RMS).
- Managed local and regional Markets in the MENA region.
- Managed Building solution verticals targeting market niche.
- Analyzing Business Requirements and Documentation.
- Identifying the as-is and to-be Business Processes.
- Contracts and License preparation and pricing.

Achievements:

- Established a business relation with a major Microsoft CRM partner to provide additional CRM functionalities and solutions for specific markets such as insurance, banking and real estate.
- Established a Service Level Agreement with a Major MS Dynamics AX partner in Jordan to provide professional services to the Lebanese market.

Job Title
Account Executive
Industry
Computing - Consulting / Professional Services
09/2008 to 06/2010

Sales Executive

September 2008 – January 2010

Information Management Solution, Part of ITG group, Lebanon                          www.ims.com.lb


Duties:
- Developing the business by creating verticals and managing the cross-selling and up-selling.
- Studying and analyzing new markets for possible penetration.
- Conducting high level business assessments and preparing related presentations and documents.
- Promoting new business solutions. (Wennsoft for Construction and Sunguard for Higher Education)
- Building and maintaining excellent customer relationship.

Achievements:
-
Contributed to the development of the Mobile Sales solution developed by IMS and fully integrated with        MS Dynamics GP.
- Prepared and conducted multiple seminars targeting the financial and pharmaceutical sector.
- Built a complete business and marketing strategy to promote and sell Maximo advanced asset management solution from IBM for the financial, oil, and energy sectors.

 

Job Title
Hardware Department Manager
Industry
Telecommunications
09/2006 to 10/2007

Hardware Department Manager

September 2006 – October 2007

Lunasat offshore, Beirut Lebanon

www.lunasat.com


In collaboration with the CEO and COO, I established the hardware department to manage Lunasat international supplier base and Lunasat main warehouses (Lebanon, Iraq and Dubai).

Duties:
- Managing suppliers and negotiating business contracts and agreements
- Handling Sales Department requests
- Responding to RFPs and tenders
- Advising on forthcoming VSAT and Telecom product developments
- Handling the shipment and delivery of hardware

Achievements:
- Established a complete business process of purchasing, delivery and receiving of products
- Introduced the company to new African markets (Nigeria, Uganda)



Projects


UN French Troops: 

Designing and implementing a wireless network supporting VOICE over VSAT for the UN French Troops, the project was implemented in 3 major camps South of Lebanon containing more than 3000 French troopers.

Project 55: 
In coordination with ITPC (Iraqi Telephone and Post Company)- the equivalent of the Iraqi Ministry of Telecommunication- the task was to expand the PSTN network consisting of 100 Microwave links.

Job Title
Account Manager
Industry
Telecommunications
06/2006 to 10/2007

Account Manager

June 2006 – October 2007

Lunasat offshore, Lebanon

www.lunasat.com


Duties:

- Contacting and searching clients in Africa and the Middle East (mainly Iraq).

- Developing and maintaining relationships with customers.
- Negotiating agreements and closing sales.
  Achievements: - Became the top producer within the sales department

Job Title
Corporate After Sales Engineer
Industry
Telecommunications
01/2003 to Current

Corporate After Sales Engineer

2003 - 2006

Terranet, Part of Xplorium Group, Lebanon

www.terra.net.lb


Handling all client requests and troubleshooting network and connectivity issues in order to maintain a high level of customer satisfaction.

Qualifications

Completed Institution Degree / Qualification
2011 American University of Science and Technology MIS  
2009 American University of Science and Technology CSI  

Work Related Training & Certification

Completed Institution Training / Certification
2010 Microsoft Art of Selling  
2010 Microsoft Effective Presentation Skills Workshop  
2010 Microsoft Sales and Marketing Summit  
2008 ALEF Workshops in negotiation, communication, conflict resolution, peace building and reconciliation