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Project Manager

Hands-on, performance-driven leader with over 15 years of experience impacting corporate performance through project management and skillful orchestration of technical and financial strategies with complex software packages i.e. ERP & CRM. Possess extensive sales and sales management background I was able to help close deals by being involved in the sales process with SOW creation, budgeting, custom demos and project planning. I have the reputation for a strong work ethic, high energy level, ap

Desired Positions

Implementation Consultant, Business Analyst, Senior Consultant / Team Leader, Project Manager, Consulting Manager, Support Consultant, User Education + Training, Sales Executive, Account Manager, Sales Manager

Work Preferences

Desired Salary
USD 80,000 - 130,000 per year  
Availability
2 Weeks  
Desired Job Type
Full Time  
Can Travel for Work
Extensively  
Highest Education Level
Masters Degree  
Current Location
Illinois-Chicago, United States  
Willing to relocate?
Yes
Residency / Visa
Authorized to work in this location

Skills and Experience

Category Yrs. Exp. Last Used
Dynamics AX Axapta Customer Relationship Management CRM 10 2014  
    CRM Marketing Automation 10 2014  
    Questionaire 10 2014  
    Sales Force Automation 10 2014  
    Sales Management 10 2014  
    Telemarketing 10 2014  
  Financial Management Accounts Payable 8 2014  
    Accounts Receivable 8 2014  
    Bank Management 8 2014  
    Fixed Assets 8 2014  
    General Ledger 8 2014  
  Human Resources Business Process Management 3 2014  
    Enterprise Portal 3 2014  
    HRM I : Core Admin for Employees and HR 3 2014  
    HRM II : Recruitment and Absence Management 3 2014  
    HRM III : Strategic HR 3 2014  
    Questionnaire 3 2014  
  Manufacturing and Distribution Enterprise Portal 5 2014  
    Master Planning 5 2014  
    Product Builder 5 2014  
    Production I 5 2014  
    Production II 5 2014  
    Production III 5 2014  
    Shop Floor Control 5 2014  
  Project Management Project 7 2014  
  Reporting and Business Analysis Balanced Scorecard 3 2014  
    Business Analysis 3 2014  
    Cube Definition Manager 3 2014  
  Supply Chain Management Logistics 3 2014  
    Product Builder 3 2014  
    Trade (Sales Orders, Quotations, Purchase Orders, Inventory) 3 2014  
Dynamics CRM Customer Service Customer Service 10 2014  
  Sales Sales 10 2014  
Dynamics GP Great Plains Development / Technical Customisation Tools 5 2010  
    Development Suite 5 2010  
    Dexterity 5 2010  
    eConnect (EAI) 5 2010  
    Integration Manager 5 2010  
    MSSQL Server 5 2010  
    Visual Basic 5 2010  
  Field Service Contract Administration 5 2010  
    Depot Management 5 2010  
    Internet Service Centre 5 2010  
    Preventative Maintenance 5 2010  
    Returns Management 5 2010  
    Service Call Management 5 2010  
    Tech Assist 5 2010  
  Financials Bank Reconciliation 5 2010  
    Collections Management 5 2010  
    Fixed Asset Management 5 2010  
    General Ledger 5 2010  
    Intercompany 5 2010  
    Multi-Currency 5 2010  
    Multi-Dimensional Analysis 5 2010  
    National Accounts 5 2010  
    Payables Management 5 2010  
    Receivables Management 5 2010  
  Human Resources and Payroll Direct Deposit for Payroll 5 2010  
    eEmployee 5 2010  
    eTimeSheets for Payroll 5 2010  
    Human Resources 5 2010  
    Payroll Connect 5 2010  
    Payroll for Canada 5 2010  
    Payroll for USA 5 2010  
  Inventory and Order Processing Bill Of Materials 5 2010  
    Contract Administration 5 2010  
    e.Requisition 5 2010  
    Extended Pricing 5 2010  
    Inventory Control 5 2010  
    Invoicing 5 2010  
    Purchase Order Processing 5 2010  
    Returns Management 5 2010  
    Sales Order Processing 5 2010  
  Manufacturing Capacity Requirements Planning 5 2010  
    Engineering Change Management 5 2010  
    Job Costing 5 2010  
    Manufacturing Bill of Materials 5 2010  
    Master Production Scheduling 5 2010  
    Materials Requirements Planning 5 2010  
    Quality Assurance 5 2010  
    Sales Configurator 5 2010  
    Sales Forecasting 5 2010  
  Net Series e.Commerce 5 2010  
    e.Order 5 2010  
    eBanking 5 2010  
    eExpense 5 2010  
  Project Accounting Personal Data Keeper 5 2010  
    Project Accounting 5 2010  
    PS Time and Expense 5 2010  
  Reporting and Business Intelligence Crystal Reports 5 2010  
    Enterprise Reporting 5 2010  
    FRx Forecaster 5 2010  
    FRx Professional 5 2010  
    ProClarity 5 2010  
    Quick Cubes 5 2010  

Employment History

Job Title
Project Manager
Industry
Computing - Consulting / Professional Services
09/2013 to Current
  • Responsible on the delivery side for Microsoft Dynamics AX & Dynamics CRM enhancements and defects

  • Provide Microsoft AX & CRM training to staff

  • Involved in a project to upgrade Microsoft AX from version 4.0, AX2009 to 2012 CU7 R2

  • Exposed to AX2012 R3 functionality

  • Lead and managed a full life cycle implementation of the Financial and Trade and Logistics modules

  • Managed ERP & CRM data conversion and migration activities from MS Dynamics AX 4.0 to MS Dynamics AX 2012 integration.

  • Managed onshore/offshore and own segments of work on large project engagements in the areas of business process design, service delivery strategy, and outsourcing advisory.

  • Conducted client interviews, gathered, refined and prioritized business and technical requirements; document conceptual and logical technical solutions.

  • Prepared architecture diagrams, solution architecture, information architecture, and detailed technical solution design, business process maps, and system test scripts.

  • Configured and designed Dynamics AX & CRM based on defined business requirements; outline functional/technical specifications, perform upgrades, end-user support, and training.

  • Mentored team members in their area of expertise, actively participated in practice development activities, and contributed to the development of knowledge management.

  • Assisted with user training and third-line support activities as necessary to ensure successful adoption of ISV's

  • Gathered and documented high level functional and technical requirements for business review to identify gaps and as an input to application design.

  • Developed complex conceptual designs for application interfaces and integrations.

  • Assisted with data modeling, report and dashboard design and development.

  • Created project deliverables templates including training materials for respective projects.

  • Performed unit, acceptance and system testing and on-going user support.

  • Performed system analysis, gathered and documented high level business requirements, developed test plans, test scripts, as needed for system iterations.

  • Ensured delivery quality and service level agreements were met for systems implementation projects by using Software Development Life Cycle (SDLC).

  • Acted as the primary interface with key business managers for business and technical requirements, gap analysis, and configuration of third party vendor applications

  • Possess extensive sales and sales management background where I was able to help close deals by being involved in the sales process with SOW creation, budgeting, custom demos and project planning.

Job Title
Project Manager
Industry
Computing - Consulting / Professional Services
10/2011 to 09/2013

·         

A part of the Manufacturing & Retail Team at Columbus Global. During my tenure there, I was tasked with managing the delivery of Microsoft Dynamics AX & CRM implementations to manufacturing clients. Responsible for the overall delivery of the project starting with the Diagnostics to Operations phases. Manages at an average three AX implementations at one time.

  • Involved in the post implementation support of Microsoft Dynamics AX, CRM, Web Project and BI

  • Manage Business Consultants, Developers and the expectations of the client’s PM and Analysts

  • Responsible for creating a new Change Order monthly based upon client’s request

  • Manage the allocation of issues to Columbus and client’s resources

  • Responsible for monthly budgets for new change orders

  • Salvaged a client that had changes Project Mangers every two months

  • Increased productivity monthly with the proper allocation of resources and tightening of procedures

  • Involved in the sales process with SOW creation, budgeting, custom demos and project planning

Job Title
Project Manager
Industry
Computing - Consulting / Professional Services
03/2009 to 10/2011
 

  • Responsible on the delivery side for Microsoft AX & CRM enhancements and defects related to the Finance domain

  • Provide Microsoft AX & CRM training to Financial Shared Services and Mine Site Controllers and their staff

  • Involved in a project to upgrade Microsoft AX from Version 4.0 to version 6.0 for Teck Coal

  • Served a key instrumental role in starting up the Financial module within client’s implementation of Microsoft Dynamics AX & CRM

  • Lead and managed a full life cycle AX 2009 implementation in the Oil, Gas and Mining arena partnering and managing other MS partners to showcase the AX Financial and Trade and Logistics solution

  • Lead and managed a full life cycle implementation of the Financial and Trade and Logistics modules

  • Managed ERP data conversion and migration activities from MS Dynamics AX 4.0 to MS Dynamics AX 6.0 integration.

  • Managed onshore/offshore and own segments of work on large project engagements in the areas of business process design, service delivery strategy, and outsourcing advisory.

  • Involved in the sales process with SOW creation, budgeting, custom demos and project planning

·          In 2009, quote $2.00M, achieved $2.21M (111%), average deal size $368K

·          In 2008, quota $1.75M, achieved $1.88M (107%), average deal size $376K

Job Title
Director of Microsoft Dynamics ERP & CRM Practice
Industry
Computing - Consulting / Professional Services
01/2007 to 03/2009

·        

  • Involved in the sales process with SOW creation, budgeting, custom demos and project planning

  • Conduct and facilitate client interviews within the respective areas to gather, comprehend and challenge business needs, translate identified business needs into articulated provisions via process flows, use cases, and client specifications.

  • Identify and recommend as a Solutions Architect product customizations, enhancements or alternate solutions to meet client requirements.

  • Prepared architecture diagrams, solution architecture, information architecture, and detailed technical solution design, business process maps, and system test scripts.

  • Managed onshore/offshore and own segments of work on large project engagements in the areas of business process design, service delivery strategy, and outsourcing advisory.

  • Design, configure system applications and re-engineer processes to fit the business needs.

  • Develop specifications and interface with customers to test modifications and resolve any issues that arise.

  • Configure, test and implement Dynamics AX modules to meet the business requirements.

  • Install, setup test environments, and conduct CRP sessions to showcase AX to the client.

  • Deliver and manage engagement work as defined in the SOA including, manage multiple tasks/projects concurrently, and communicate concisely to a diverse audience and respective stakeholders.

  • Participate in scoping, estimating and risk management efforts.

  • Support pre-sales activities in the creation of proposals, other business development activities, and practice administration.

  • P&L and Human Resources responsibility

  • Extensive Microsoft Dynamics pricing experience

  • Mentored salesforce that has been primarily a staffing company to move to project-based sales

  • Work in conjunction with an Indian offshore development center that provides technical support

  • Developed sales engineering/systems architecture demos and proof of concepts along with GAP analysis

  • Manage all pre-sales and post-sales activity dealing with Microsoft Dynamics ERP & CRM business

  • Arranged marketing campaigns and cold call campaigns to increase pipeline activity for practice

  • Coordinated MS Convergence and Microsoft Worldwide Partner Conference booth and sales campaign

  • Increased practice’s sales pipeline from zero opportunities to 21 opportunities valued at $10M

  • Specialize in the Manufacturing sector with additional focus on the Food & Beverage vertical

  • Possess extensive sales and sales management background where I was able to help close deals by being involved in the sales process with SOW creation, budgeting, custom demos and project planning

Qualifications

Completed Institution Degree / Qualification
1985 Loyola University of Chicago Economics  
1985 Loyola University of Chicago Industrial Psychology  
2007 Loyola University of Chicago Applied Human Perception and Performance