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Microsoft Dynamics Axapta Consultant

Microsoft Dynamics Axapta

Desired Positions

Implementation Consultant, Business Analyst, Senior Consultant / Team Leader, User Education + Training, Pre Sales Consultant

Work Preferences

Desired Salary
GBP 35,000 - 40,000 per year  
4 Weeks  
Desired Job Type
Full Time  
Can Travel for Work
Highest Education Level
Bachelor Degree  
Current Location
London, United Kingdom  
Will Consider Relocation to;
Central Scotland
Northern Ireland
South East/Southern
Hong Kong (SAR)
Netherlands Antilles
United States
Residency / Visa
Authorized to work in this location

Skills and Experience

Category Yrs. Exp. Last Used
Dynamics AX Axapta Customer Relationship Management CRM 5 2012  
    CRM Marketing Automation 5 2012  
    Questionaire 5 2012  
    Sales Force Automation 5 2012  
    Sales Management 5 2012  
  Financial Management Accounts Payable 6 2012  
    Accounts Receivable 6 2012  
    General Ledger 6 2012  
  Human Resources Business Process Management 6 2012  
    HRM I : Core Admin for Employees and HR 6 2012  
    HRM II : Recruitment and Absence Management 5 2012  
    HRM III : Strategic HR 5 2012  
    Questionnaire 5 2012  
  Manufacturing and Distribution Master Planning 3 2012  
    Production I 3 2012  
    Production II 3 2012  
  Supply Chain Management Logistics 6 2012  
    Master Planning 6 2012  
    Trade (Sales Orders, Quotations, Purchase Orders, Inventory) 6 2012  
Dynamics CRM Sales Sales 3 2012  

Employment History

Job Title
Senior Consultant - Axapta
08/2010 to Current




 Profile: Consulting Background – Client Facing Role – Project Management.


Nataraj is a Microsoft Dynamics AX (Axapta) / MS-CRM Consultant with around 10+ years experience in the IT Industry with an extensive background in ERP /CRM Implementation and Consulting, equipped with extensive up-to-date skills currently used in industry.


I have strong client facing / project engagement skills and work hard to ensure that the client receives a quality service, experience in Business Analysis, Business Process, Implementation, Presales, Proposals and Scope Analysis, Team Management. I have also been involved in mentoring and training new team members.


  • Microsoft Dynamics Axapta (Versions Ax2009 - 4.0 & 3.0) - experience in consulting services of  MBS Dynamics Axapta
  • MS-CRM (Ver 3.0, Ver 4.0 & Ver 2011) – experience in implementing complete SDLC of all the modules in MS-CRM.
  • Project Manager and Manager for offshore delivery services for the ERP/CRM services team
  • Consulting experience in ERP / CRM: Sales management, Customer Service management, Marketing, Accounts Receivables, Accounts Payables, Inventory Management, HRMS, Axapta CRM, Production, BOM, General Ledger.
  • Experience in Complete Business analysis – Presales – Implementation – Mapgap analysis – Straight fit analysis – Post implementation support of MS Dynamics Axapta & MS-CRM.
  • Trained Functional Consultants on Dynamics Axapta modules from various organizations like Infosys – Tectura Dubai – Columbus IT Dubai – Intelligroup – ABC Consultants, Kuwait.
  • Oracle apps 11i Supply Chain management – Order management – Inventory management.


Work Experience:


Company Name: Confidential .  Designation: Project Manager

Duration: Aug 2010 – As on Date. Team Size: 15 +


Example Clients worked for at Ciber:

·         Outsourcery UK,  Project Location – Manchester UK

·         Barclays Capital,  Project Location : London UK

·         MIKI Travel UK, Project Location – London UK

·         Integreon UK , Project Location – Bangalore India


Role & Responsibilities


·            Define and document business requirements as user stories

·            Develop the business requirements using and AGILE framework (SCRUM)

·            Plan out iterations by priority and customize the CRM solution accordingly.

·            Involved in mapping the requirements to MS-CRM 2011 / Axapta 2009.Coordination of work to an offshore team.

·            Involved in the Pre analysis stage to identify the process and identify the gap and related configuration of the base MS-CRM and Axapta ERP Package

·            Map Gap Analysis / FRD Sign Off / FRD Delivery

·            Identify Integration points and guide the technical team

·            Manage the complete business engagement requirements of the client as a Project Manager for both offshore and onsite teams.



Syngene International India Pvt Ltd – Deputy Manager – IT – (Microsoft Dynamics Axapta ERP & MS-CRM)

Oct 2009 – July 2010


Responsible for Implementation of  Microsoft Dynamics Axapta & MS-CRM


Modules handled in Dynamics Axapta ERP:


  • Accounts Receivables, Accounts Payable ,
  • Financials & Warehouse management
  • HRMS, Trade & Logistics - Inventory Management
  • BOM – Production cycle
  • Axapta CRM , developing custom reports for all the modules
  • SOP creation for all business processes handled and streamlining of business processes.


Modules handled in Dynamics MS-CRM:


  • Sales management (Planning, Lead management, Opportunity, Productivity, Pipeline).
  • Customer service management (Contract management, Case management, Knowledge management).
  • Marketing (Data management, Campaign management, Event management , Response management).
  • Developed custom reports as per Business requirement.
  • SOP creation for all Business processes covered as part of the project.


As a Functional Consultant, my responsibilities were:


·         Involved in gathering the requirements, analyzing those requirements as per business specifications.

  • Validated and offered feasible solutions
  • To co-ordinate with Technical team regularly for effective implementation.
  • To write UAT test cases and conduct Functional Testing for validating the application
  • Developed custom reports as per business requirement


Worked as Independent Contractor

March 2009 – Oct 2009


  • Worked as independent contractor - involved in mentoring and training several consultants on MS CRM & Microsoft Dynamics Axapta.


Modules handled: Sales Management, Contact management, Campaign management, T&L, HRMS, AX-CRM, Production, Warehouse management


PricewaterhouseCoopers Pvt Ltd. – Senior Consultant.

July 2008 – Feb 2009


Part of the PWC PI Team working on the installation and upgrade of the (Microsoft) Dynamics AX for “Persistent Systems Limited & SMS Marketing Services” this client is based in India and I was a member of a team of ten Consultants implementing “Microsoft Dynamics Axapta Version 5.0” I particularly focused on the AP, AR, General Ledger, HRMS, BOM, Bank and Inventory Management modules.




  • Involved in the Pre analysis stage to identify the process and identify the gap, do the configuration of the base Axapta Product to the customer’s requirement and identify the gaps and document.
  • Map Gap Analysis , FRD Sign Off / Completion
  • Post go live initial Support
  • Proposal completion for prospects, End User training
  • Identify Integration points and guide the technical team


Example Clients : Persistent Systems Limited & Symphony Marketing Services Limited

Product: Microsoft Dynamics Axapta Ver 2009


Modules handled in Dynamics Axapta ERP:


  • Accounts Receivables, Accounts Payables, General Ledger, Bank, Inventory Management,
  • BOM,HRMS,Axapta CRM
  • Production and Master Planning


Modules handled in Dynamics MS-CRM:


  • Sales management (Planning, Lead management , Opportunity , Productivity , Pipeline)
  • Customer service management (Contract management , Case management , Knowledge management)
  • Marketing (Data management , Campaign management , Event management , Response management)


NOUS Infosystems Pvt Ltd

Project Lead – Axapta 4.0

October 2007 – March 2008


Product: Microsoft Dynamics Axapta Version 4.0

Nous specializes in all major ERP products including SAP, Oracle, PeopleSoft, MS Dynamics Axapta and GP. Nous caters to various diversified verticals in consulting, Implementation, Upgrade, Maintenance and Support services.

General Responsibilities at Nous Infosystems

  • Offshore Implementation of AX version 4.0
  • Map Gap Analysis.
  • Study of “As is” and mapping the As to Be.
  • Configuration of the Base Package to Client Requirement.
  • Identifying the Customization requirements of the Client requirement.
  • Computing FRD Documents.
  • Presales Analysis.
  • Internal Training on MBS Axapta Version 4.0 to Project Managers on Trade and Logistics Version 4.0 – HRMS – WHMS – Master Planning.


Example Client: SpringAir Mattress (Bed Manufacturing Company USA )


Modules handled in ERP:


  • Accounts Receivables, Accounts Payables, General Ledger, Bank , Inventory Management,
  • BOM – HRMS - Axapta CRM
  • Production and Master Planning



Consultant – Microsoft Dynamics AX Consultant

February 2007 – October 2007


Example Client: SMS Marketing Services & Eleganza jewellery Ltd

Product: Microsoft Dynamics Axapta Version 4.0 SP1 & MS-CRM

Modules: Contact management, Sales management, Campaign management, AP, AR, Inventory Management, HRMS.




  • Pre Sales, Client Analysis (identifying the process and identify the gap)
  • Configuration of Axapta ,Customers requirement changes
  • Identify and document produce and process & Proposal activities for potential prospects
  • End User training, System analysis (Current System of the Client)
  • Identify and document Integration points and guide the technical team.




Systems Advisers Group India Pvt Ltd.

MS-CRM & Microsoft Dynamics AX Functional Consultant / Corporate Functional Trainer Axapta

September 2006 – February 2007


Systems Advisers Group provides Global solutions and Services around Microsoft Dynamics AX, Great Plains and SunSystems; I was responsible for implementing Microsoft Dynamics Axapta Version 3.0 & Version 4.0 for clients.




  • Presales Activities, Preparing the Demo data’s for verticals.
  • Map gap Analysis and Fitment Analysis.
  • Corporate Training on MS-CRM & Dynamics Axapta clients included Tectura, Synergy Systems (Dubai), Columbus IT (Dubai), Intelliways.
  • Making a detail level demo based on the client’s business process and pain points.
  • Vanilla Implementation Services.


Example Clients:


  • Cholamandalam Group companies
  • Vectra Group
  • Internal Implementation


ASM Technologies – (Oracle Corporation India Pvt Ltd)

Oracle applications E-Business Suite

October 2005 - August 2006


Client: Alcoa Project (NAPM) (North America Primary Metals)

Product: Oracle E-Business Suite

Main responsibilities:

  • Involved in the ALCOA NAPM Project in the Functional Testing and Support Process for the Client on the Manufacturing Domain.
  • Involves fixing the Escalated Tickets from the NAPM Oracle E-Business End User’s of ALCOA Client.
  • Involves the Testing of the Approved Test Scripts.
  • Involves the Process of Rollout to the Various Business Units of Alcoa’s Business Units.
  • Involves Module Testing and Bug Posting.


K-Corp Services (Product EzBizPack - A Cutting-Edge Solution provider on ERP technologies)

Implementation Engineer and Test Consultant (Functional)

October 2004 to October 2005




  • Faurecia Automotive Seating. (Manufacturers of Seating’s for Vehicles)    
  • Avon Data Cables. (Manufacturers of Cable Wires and Peripherals for Computers)
  • Dantal Hydraulics.(Manufacturers of Hydraulic pumps)




  • Materials management (MM).
  • Requirement Analysis, Implementation.
  • Sales Management.
  • Involved in analysing Workflows
  • Module Testing, Bug posting, Map-Gap Analysis.
  • Presales Demo Data Preparation.
  • Training & Support.


AOL Member Services India Pvt Ltd

IT Consultant / Support

August 2002 - September 2004

America Online, Inc., a division of AOL Time Warner Is the world’s leader in interactive services – providing consumers with the most valuable, convenient relevant and enjoyable online experience available through its flagship AOL @ Service. AOL has both Dial up & High Speed Internet Connection and wide range of communication channel in the form of Time Warner Company through out the world





  • Part of the Retention Queues {Save & Re-Sales) of America Online Member Services.
  • Primary work involved retaining members who call to Cancel their Accounts and provide Technical Support Online.
  • Been the Most Valuable Consultant for the Whole Global Site of AOL Member services for the year 2002.
  • For the same was sent to USA, later to train New Hires on handling stress management and to handle irate calls.
  • Point of Contact in the absence of Team Manager.
  • Training Assistant – Train & assist New Hires.
  • Awarded Roaring Tiger for Handling Irate Customers and the Best Performer of the Global Site.


Education & Skills:


  • Bachelor of Engineering – Mechanical Engineering from Bangalore University , B.M.S.C.E – Sep 2001 – India
  • Consulting background with organizations like Oracle , Pricewaterhousecoopers India Pvt Limited , Syngene International
  • Training Skills. –Trained Consultants on MS-CRM & Microsoft Dynamics Axapta



Completed Institution Degree / Qualification
2001 BMSCE Mechanical