Led the strategic planning, resource development, and execution of all the operational initiatives of Hayes Forest Services IT department.    

·         Aligned IS/IT Strategies with corporate goals and vision.

·         Re-structured IS/IT team to be aligned with goals and applications.

·         Developed and implemented Quality Standards for initiatives and Resources.

·         Developed Leadership Profiles and appointment management based on Transactional and Transformational Leadership concepts.

·         Leadership mentoring for departmental and executive Management.

·         Project Management Mentoring for IT leadership and departmental resources

·         Managed Software, Consulting and Vendor procurement cycles for IS/IT Departments.

·         Contributed to New Sales Initiatives by developing business processes and communications strategies.  

·         Led a successful CRM implementation.

·         Led a successful integrated CMMS/ERP/Intranet Project.

·         Project Management Mentoring for IT leadership and departmental resources

Led the strategic planning, resource development and execution of all the operational initiatives of a Microsoft Business Solutions (MBS) consulting practice.  Achieved revenues of over a $1M/yr (Cdn). 

·         As a senior executive team member was responsible for strategic planning for the firms services sector. 

·         Achieved highest consulting revenue and profit contribution in the firm's 16-year history.

·         Instrumental in the firm's achievement of MBS’s Inner Circle Award 2005. (Awarded to the top 1% of MBS partners worldwide)

·         Instrumental in the firm's achievement of MBS, Knowledge Excellence Award, 2004. (Global Distinction)

·         Directly responsible for the performance and growth of a team of 11 highly motivated professionals engaged in consulting services over 2 product lines, 4 revenue streams and over 400 customers. 

·         Responsible for the operations and performance of the firm's Microsoft Certified Learning Solutions training facility.

·         Responsible for performance and standards of the Help Desk business unit. 

·         Managed the top tier client accounts including strategic planning for ERP investment.