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Functional Consultant

Microsoft Dynamics CRM, SQL Server, Delphi, Salesforce.com, ACT

Desired Positions

Business Analyst, Senior Consultant / Team Leader

Work Preferences

Desired Salary
USD Negotiable per hour  
Desired Job Type
Full Time  
Can Travel for Work
Highest Education Level
Bachelor Degree  
Current Location
Sydney, Australia  
Will Consider Relocation to;
United Arab Emirates
United States
Residency / Visa
Authorized to work in this location

Skills and Experience

Category Yrs. Exp. Last Used
Dynamics CRM Customer Service Customer Service 5 2008  
  Sales Sales 5 2008  

Employment History

Job Title
CRM Functional Consultant
Computing - Consulting / Professional Services
01/2007 to Current

IDEACA, http://www.ideaca.com, 2008:

- BA on a complex “blueprint” of CRM/XRM for Alberta Securities Commission


ACCUETRUST SECURITY, http://www.accuetrust.com, 2007 – 2008:

- Implemented a B2B hybrid CRM solution
- Increased revenue by 70%, efficiency by 200%

- BA for CRM, Website and Integration

Job Title
Computing - Consulting / Professional Services
01/2000 to 12/2007

BELL CANADA, http://bell.ca, 2000 – 2007 (includes 5 years at CDG, acquired by Bell in 2005):

- Created a large CRM system and process that lowered cost of business by 70%.

- Recovered 100% of costs via Canada government’s SR-ED tax incentives programs.

- Managed outsourced software development and vendor relationships


IHLAS HOLDING, http://www.ihlas.com.tr, 1996 – 2000:

- Created Weblam, an online advertisement brokerage systems increasing revenues by 30%.

- Managed team of technical and artistic staff, direct reports included up to five people.


CORTEX-HUNGARY, http://www.cortex-hungary.hu, 1993 – 1996:

- Led transition to Windows platform that helped increase number of customers by 300%.

- Presented software to Mr. Bill Gates (then, Microsoft CEO) during launch of Windows 95

- Co-developed Hungarian online search tools leading to 30% increase in sales


TEXAS CHRISTIAN UNIVERSITY, http://www.tc.edu, 1989 – 1993:

- Managed a large network ensuring availability of computing resources

- Planned and deployed IT assets


Completed Institution Degree / Qualification
1993 Texas Christian university BS Computer Science, Minor in Economics  

Work Related Training & Certification

Completed Institution Training / Certification
2006 PMI Project Management  
2005 Microsoft Training SQL Server  
2005 Bell Canada Excite!  
2008 Ideaca Method-i, SCRUM, Agile  
2008 IIBA BA