Responsible for administration and support of Dynamics AxApplication(DAx) for US and Hongkong/Philippine application and databaseservers. Also includes use and maintenance of other 3rd PartyApplications related to DAx:

* MSSQL Server  2005/2008 and SSRS

* PRTGNetwork Monitoring Tool

* Useof  myIT and CA Service Desk forTicketing

APPLICATION/SUPPORT CONSULTANT
April 2006 – Present
EASTWIND ENTERPRISE SYSTEMS (FORMER GLOBAL IMPLEMENTATION SERVICES INC, A CERTIFIED GOLD MICROSOFT PARTNER)
Ground Floor Salamin Bldg. 197 Salcedo St. Makati City

Technical Support Responsibilities (Post-Implementation):
* Answering of email/phone process related inquiries
* Data fixing, usually in back-end using SQL scripts
* System & current process review
* Modification Correction of previously created customized reports

Implementation Consultant Responsibilities:
* Pre-Sales demonstration & prospect needs analysis
* Business process review
* Documentation & process re-engineering
* Report modification using report writer & crystal reports
* User training
* Pre-setup of the system

-Projects Completed-

Upgrade Projects:
 * Manila North Tollways Corporation (MNTC) - Version 7 to 10
 * Wholesale Electricity Spot Market (WESM) - version 7.5 to 10
 * Seameo Innotech - Version 6 to 10 + Customizations
 * Ateneo De Manila University (ADMU) - Version 8 to 9 + Customizations
 * Jardine Distribution Inc. - Version 7.5 to 9 + Customizations
 * Veolia Water Philippines  - version 7.5 to 9

Full Implementation :
 * Philcan Industrial Corporation (Financials & Distribution)
 * Manila North Tollways Corporation (Purchase Order Processing, Inventory & Fixed Assets)

Special Projects for existing clients
 * Free Goods Ordering (Project Management for Jardine Distribution Inc.)
 * Batch Filtering  (Project Management for CFSharp Crew Management)
 * Various Inventory Aging Reports (Using crystal report)
 * Budget report (for Manila North Tollways Corp.)

Responsible for sourcing and maintaining clients. With tasks as follow:
* To enroll prospective students and formulate proposals through consultation and counseling on the computer courses appropriate to their experiences, background and requirements.
* Maintain a client/student database.
* Prepare marketing materials on latest course information.
* Perform after sales support to ensure good customer service delivery and achieve customer loyalty.

Worked as a Lecturer for I.T. courses with other tasks as follow:
* Design, plan and develop training and visual aids and other related course materials.
* Prepare, plan, conduct and evaluate the students’ coursework.

Also worked as an ITE Coordinator/Center Registrar with tasks as follow:
* Communicate regularly with the center managers, lecturers and staffs regarding regulations, development and other updates of the Two-Year International Diploma Program.
* Attend to all student concerns such as guidance counseling, student motivations and other activities.
* Continually create systems to improve filing of student materials and proper issuance of students’ requests.

Also worked as a Services Officer with administrative functions
* Conduct daily center preparations.
* Center documents’ issuance and filing.

Worked as a Software Specialist that provided pre and post-sales support for Ovid and SilverPlatter and related products/services.
* Communicate and coordinate with clients, suppliers and management all technical aspects of assigned software.
* Conduct training and perform technical support for clients.
* Perform site installation and system enhancements.
* Do technical research and prepare documentation.

Also worked as a Sales and Technical Coordinator for existing customers, prospective clients, sales and technical team.
* Monitor and facilitate subscription renewal and software maintenance agreement for existing clients.
* Assist sales and marketing functions such as client quotation, pricing and database management.
* Coordinate support activities, manage budget allocation and schedule for other Software Specialists.
* Maintenance of the company’s website.

Responsible for teaching I.T. courses such as: Programming Logic Formulation and Visual Basic, Certified Internet Professional Training Program (Internet Essentials, HTML, Perl Programming, CGI Scripting), Microsoft Office Professional Training Program and Subjects included in the two-year Computer Science International Diploma Course.