12/1996 – 12/2003
Baan Company
Project Mgr, Senior Application and Presales Consultant
·Project managed and implemented projects of a variety of sizes and
complexities in following industries - automotive, process, retail,
distribution, mechanical, semiconductor, telecommunications,
vertical and electronics
·Developed scope of work, project cost estimate and schedule
·Creation and delivery of project proposal and presentation
·Managed delivery of a billable consulting team, life cycle of client
projects from design phase to execution, customer support and
development of implementation plans
·Developed and maintained all project documentation and client
reporting
·Developed plans of actions to attain ongoing projects improvement
and success throughout the entire implementation
·Ensured all billable hours are logged accurately and maintained
timely documentation of project data
·Participated in service level meetings
·Successfully managed and implemented 7 life cycles projects from
beginning till completion all within budgets and time frames using
ERP Target methodology
·Proven skills in communication, organization, leadership and
delegation
·Proven ability in successful transferring of my product knowledge
and problem solving skills to all team members
·Proven leadership skills in building a team of goal setting, self-
motivated and highly efficient key users who are committed to
project completion and success within a given time frame
·Mentored new consulting team members
·Ability to incorporate organizational culture and awareness into
decision making and achieving results and built alliances across
organizations
·Installation of training environment, defined training schedule for
key users and performed application specific training
·Prepared for analysis workshop and conduct business requirement
study to understand existing processes, issues and requirements
·Performed business process mapping, gap analysis, generated blue
print1 documentation, presented it and obtained client agreement on
findings
·Wrote specification for software customization and tested the results
·Conducted CRP (Conference Room Piloting) training which involves
defining CRP environment, developed CRP plan and script, selected
CRP data, set up for CRP, executed application specific CRP and
integrated CRP to validate client’s business requirements, ongoing
CRP issues log, post CRP review, blue print 2 documentation of client
final business process and obtained sign-off
·Verified system parameters set up, loaded data files, entered
opening balances, module integration setup and approved final
system set up
·Provided support during and after system goes live
·Implemented Logistics/Distribution, Manufacturing, EDI and
Financial Integration packages
·Possesses strong presentation, communication, planning, project
management and leadership skills
·Single and multi-site implementation for
- Fujitsu Singapore (distributor)
- Isidentsu Singapore (consulting)
- Toagosei Singapore (process industry)
- Nortel network Singapore and Australia (telecommunication industry)
- Hong Leong Yamaha Motor Malaysia (automobile industry)
- Kinergy Singapore (vertical industry)
- Singapore Petroleum Corporation (process industry)
- AMD Malaysia (semiconductor industry)
·Assisted sales executive in the sales phase with project analysis,
estimations of services, business requirement gathering, proposal
development and demonstration then documented the solutions for
the implementation team