Product #1:
Incotec Software India Private Limited May 2007 – Till Date
Product Name : IncoS@V CRM
Industry : CRM
Team Size : 12
Technology Used : ASP .NET, C#, Sql Server, Informix, Oracle
Role : Developer
Description :
INCOSAV is a modular software package which takes into account customer relationships. With a highly developed after-sales service function it helps us in the following areas: call centre, asset management, contract management, logistics, technical planning, data base, mobility, etc.
INCOSAV offers us a complete customer resume.
INCOSAV is available in a version that includes Microsoft Dynamics CRM.
For more info : http://www.incotec.fr/English/incosav.htm
Key Responsibilities:
- Development & maintenance of modules of core product IncoS@V.
- Writing functional Specification, Defining Screen Access flow, Defining Project module Complexity.
- Analysis of RFC's, Implementation of the Test Cases, Validating test cases etc.
- Control development - user control and custom controls.
- Handling RFC's coming from Incotec france or created at Incotec India.
- Making flow document before handling the RFC.
- Writing Test Cases, as test cases are pre-requisite for development.