Job Responsibilities: -

·         Determine and regularly assess the overall strategic direction and business contribution of the information system function for the company in order to ensure efficient and effective growth and performance.

·         Lead the implementation of IT systems within specifications, time and cost as per business plan.

·         Consult and plan with management to analyze IT infrastructure, networking, needs for management of information and functional operations, to determine scope and priorities of projects, and to discuss system capacity and equipment acquisitions.

·         Continuously review and assess the latest technology, standards, trends and developments relevant to company needs and new initiatives in order to ensure SME is positioned for the latest technological advancements and industry standards.

·         Coordinate for SME end user IT training and support in the selection, procurement, usage, and maintenance of software programs and hardware in order to ensure that all staff IT needs are accommodated in a timely manner and keep the overall IT competency level at an effective level.

·         Develop, manage and disseminate corporate knowledge gained through the various systems, services and IT initiatives to key constituents in timely and efficient manner in order to provide relevant departments consistent and well documented reports, statistics, and where applicable just in time information that will help determine costs and impact, and address anticipated problems.

·         Play key role in insuring SME compliance and participation in all Dubai e-government and implementation of policies, guidelines, application integration and relationships in order to insure that all departments are inline.

Achievements: -

·         Managed & coordinated successful implementation of Microsoft Dynamics NAV (Navision) ERP systems.

·         Designed & implemented Network infrastructure (Data/Voice structured cabling, switches, firewalls etc.,)

·         Successfully managed and co-ordinated the transition of SME to a Government of Dubai entity form Dubai-Holding.

·         Managed & coordinated successful implementation of Microsoft Dynamics CRM 4.0

·         Implemented & monitored IT helpdesk support.

·         Implemented IT innovations to simplify user tasks and processes.

·         Drafted and implemented IT Policy in the establishment.

Developed IT Strategy aligned with organisational goal and planned its execution.

Multi-National company and Regional business partners of MAN-Roland (Printing Division of MAN group) and other prestigious brands. Operating in the field of Industrial Printing, Publishing and Packaging with branches all over GCC.

Responsibilities:-

·         Managed an IT department.

·         Analysed business requirements for customers and lead project implementations. 

·         Analysed and evaluated Hardware and Software requirements of the company.

·         Administration of Exchange, SQL-Server, Great Plains and other Windows servers.

·         Supported the technical and service team in IT related issues.

·         Co-ordinated IT related tasks with counterparts in branches.

Achievements:-

·         Managed implementations of Microsoft Dynamics NAV (Navision) ERP systems.

·         Implemented and administered Microsoft Great Plains for Dynamics for SQL Server. Integrated historical data and later upgraded GP ver. 10.

·         Studied & Implemented Customisations and business intelligence tools.

·         Trained and supported end users.

·         Implemented domain and messaging systems with Small Business Server with all components. (Exchange server, Shared fax service etc.).

Designed & implemented Network infrastructure (Data/Voice structured cabling, Switches, firewalls etc.,)

JPM, Abu Dhabi, UAE

Division of 400 years old French Ironmonger which belongs to Assa-Abbloy Group

Responsibilities:-

·       To develop software integrating the various operations of the company.

·       Setting up LAN Network at the Head Office.

·       Connect the remote showrooms to the Head office network.

·      Develop a sales and inventory system for remote showrooms that can be integrated with head office central system.

·       Train the staff at Head office and showrooms.

Achievements:-

·      Established a Computer Network and computerised the Head Office.

·      Implemented computerised Purchase, Inventory, Tendering and Sales modules in Head office.

·      Implemented Computerised Accounting system.

·      Established On-line connection with the remote showrooms

·      Implemented Inter-Office e-mail system.

Multi-National company and Regional business partners of manroland and other prestigious brands. Operating in the field of Industrial Printing, Publishing and Packaging operations in GCC and MENA region.

Responsibilities:-

·         Develop and implement IT Strategy to support the growth and expansion of Dynagraph.

·         Consolidate and centralise the IT infra-structure of Dynagraph and reduce the IT overhead and redundancies and duplications.

·         Improve the efficiency of IT services.

·         Establish a Datacentre in Dubai and serve other Dynagraph business centre from Dubai.

Achievements:-

·         Established a Datacentre in Dubai and inter-connected Beirut and Kuwait Offices.

·         Implemented Microsoft Dynamics GP 10 ERP system.

·         Implemented IP based Telephone system interconnecting all Dynagraph Establishments.

Implemented Document Management System using Microsoft Sharepoint.