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CRM & ERP Project manager Business Development Manager

Desired Positions

Implementation Consultant, Business Analyst, Project Manager, Consulting Manager, Support Consultant, Sales Executive, Account Manager, Pre Sales Consultant, Sales Manager

Work Preferences

Desired Salary
USD 50 - 120 per hour  
Desired Job Type
Any Type  
Can Travel for Work
Highest Education Level
Bachelor Degree  
Current Location
Florida-West Palm Beach, United States  
Will Consider Relocation to;
Arizona- Flagstaff
Arizona- Phoenix
Arizona- Tucson
Arizona- Yuma
California- Anaheim/Huntington Beach
California- Central Coast
California- Central Valley
California- Chico/Eureka
California- Long Beach
California-Los Angeles
California-Oakland/East Bay
California-Orange County
California-San Bernardino/Palm Springs
California-San Diego
California-San Francisco
California-Santa Barbara
California-Silicon Valley/Peninsula
California-Silicon Valley/San Jose
California-Ventura County
Colorado-Boulder/Fort Collins
Colorado-Colorado Springs
Colorado-Denver South
Connecticut-New Haven
Connecticut-Southeast/New London
District of Columbia-Washington/Metro
Florida-Ft. Lauderdale
Florida-Ft. Myers/Naples
Florida-Pensacola/Panama City
Florida-St. Petersburg
Georgia-Atlanta North
Georgia-Atlanta South
Illinois-Chicago North
Illinois-Chicago Northwest
Illinois-Chicago South
Maryland-Montgomery County
Massachusetts-Boston North
Massachusetts-Boston South
Missouri-St. Louis
Nevada-Las Vegas
New Hampshire-Northern
New Hampshire-Southern
New Mexico-Albuquerque
New Mexico-Santa Fe
North Carolina-Charlotte
North Carolina-Eastern/Greenville
North Carolina-Greensboro
North Carolina-Raleigh/Durham-RTP
North Carolina-Western/Asheville
North Carolina-Wilmington/Fayetteville
North Carolina-Winston Salem
Rhode Island-Providence
Texas-San Antonio
Texas-South/Corpus Christi
Virginia-Norfolk/Hampton Roads
Residency / Visa
Authorized to work in this location

Skills and Experience

Category Yrs. Exp. Last Used
Dynamics AX Axapta Customer Relationship Management CRM 7 2008  
    CRM Marketing Automation 7 2008  
    Questionaire 7 2008  
    Sales Force Automation 7 2008  
    Sales Management 7 2008  
    Telemarketing 7 2008  
  Financial Management Accounts Payable 1 2008  
    Accounts Receivable 1 2008  
    Bank Management 1 2008  
    Fixed Assets 1 2008  
    General Ledger 1 2008  
  Human Resources Enterprise Portal 1 2007  
  Project Management Project 1 2008  
  Reporting and Business Analysis Balanced Scorecard 1 2008  
    Business Analysis 1 2008  
    Cube Definition Manager 1 2008  
  Supply Chain Management Master Planning 1 2008  
    Product Builder 1 2008  
Dynamics CRM Customer Service Customer Service 7 2008  
  Sales Sales 7 2008  
Dynamics GP Great Plains Development / Technical Customisation Tools 1 2008  
    Development Suite 1 2008  
    eConnect (EAI) 1 2008  
    Integration Manager 1 2008  
    MSSQL Server 1 2008  
  Financials Bank Reconciliation 1 2008  
    Collections Management 1 2008  
    Fixed Asset Management 1 2008  
    General Ledger 1 2008  
    Intercompany 1 2008  
    Multi-Currency 1 2008  
    National Accounts 1 2008  
    Payables Management 1 2008  
    Receivables Management 1 2008  
  Inventory and Order Processing Bill Of Materials 1 2008  
    Contract Administration 1 2008  
    e.Requisition 1 2008  
    Extended Pricing 1 2008  
    Inventory Control 1 2008  
    Invoicing 1 2008  
    Purchase Order Processing 1 2008  
    Returns Management 1 2008  
    Sales Order Processing 1 2008  
  Manufacturing Engineering Change Management 1 2008  
    Job Costing 1 2008  
    Manufacturing Bill of Materials 1 2008  
    Sales Configurator 1 2008  
    Sales Forecasting 1 2008  
  Project Accounting Personal Data Keeper 1 2008  
    Project Accounting 1 2008  
    PS Time and Expense 1 2008  
  Reporting and Business Intelligence Crystal Reports 1 2007  
    Enterprise Reporting 1 2008  
    FRx Forecaster 1 2008  
    FRx Professional 1 2008  
    ProClarity 1 2008  
    Quick Cubes 1 2008  
Retail Management System Card Processing Card Processing 1 2008  
  MRMS Headquarters MRMS Headquarters 1 2008  
  MRMS Store Operations MRMS Store Operations 1 2008  

Employment History

Job Title
Business Development Mgr
Financial Services
10/2001 to Current

Direct sales position offering complete CRM/ERP solutions including Siebel 7.5 Systems, SAP, Microsoft Business Dynamics GP (9.0) CRM (3.0) SharePoint, AX, 4.0, SL, Oracle, Onyx, etc., as well as related infra-structure, system integration, data warehousing/mining, business process mgt expertise, outsourced and on-site “on-the fly on demand language translation (both software & human) localization services, security/hacking mitigation issues with an emphasis on company infrastructure protection and national security/anti-terrorism issues (especially since 9/11/01) and project mgt methodologies. Delivered CRM & ERP solutions on both hosted and onsite business models that included user training, customer installation & customization and (in most cases) exporting of current data from old legacy systems, and finally testing.


Define &plan the design and functionality of the revised website to include various landing pages and targeted to specific vertical markets. Create demo scripts for live presentation of Microsoft GP 9.0 and CRM 3.0 products. Create and plan webcasts to build a new monthly direct mail newsletter and email web-based email list to be sent out the 1st, 7th and 14 the of reach month, for each niche market. Create specific brochures to match a 12 month direct mail campaign illustrating one pains points solution within each of the three vertical niche markets (Professional Services, Financial Services, Public sector)

Track and evaluate and responses form each campaign, and qualify each prospect for sales potential. In addition, prospect targeted accounts in tri county areas for direct sale opportunity revenue. Network with other Microsoft partners and Microsoft employees to generate sales.


Developed and drove full sales/marketing strategies/campaigns in the high profit vertical target markets including financial services, healthcare, professional services, public sector, and food & beverage distribution. Created marketing campaigns that began with a direct mail piece (FREE report offer) illustrating the vertical niche pain points within the industry, how others in their industry had the same issue, but after we solved their problem increased their ROI, and a final “call to action” to the prospect to discover how our company could help them leverage their existing data base of clients to drive more revenue and at the same time lower the cost of customer acquisition for new prospects. Experienced a 2.50-4 % response return for campaigns on first and second touch (mailing) which increased to 7.9% after including website landing pages related to the prospect pain points and included collateral in written and audio/visual form on the website as proof of ROI. In addition, webcasts were introduced to increase the responses and add to the new email and direct mail mailing lists each month. Each technique increased product & company credibility.  


Established alliances with content syndication company and a website language translation/localization company which resulted in a $ 600K two year contract for a full support “globalization/translation & localization/content mgt solution”(hosted on our servers) for a medical  facility which included multi-lingual call center reps (located in India , Hungary, and Russia), four language website, and complete business facilities & equipment. This increased the facility’s ROI by 13 % in only 5 months.

Generated $ 347K million in revenue in first 120 days for a multi lingual website which included central translation key content repository for Spanish, Chinese, Vietnamese, Korean, & English,  business integration, and process mgt services with “rules” based call routing in an out sourced  Call Center for a California Bank

Generated $ 400K in SAP consulting services, including BPM (business process mgt) for a movie studio in Burbank, CA $ 2.1 million in total revenue for 2006

Ave transaction 350-600 ave closing cycle 60-90 days

Work Related Training & Certification

Completed Institution Training / Certification
2007 MS certified applications Microsoft Dynamics CRM 3.0  
2007 MS certified installation & Config Microsoft Dynamics CRM 3.0  
2007 PMP training Comp IT  
2006 SAP best practices training mysap suite,  
2003 Sap best practices training SAP R/3 4.6  
2008 Microsoft Dynamics GP 10.0 Financials Certification test April 18, 2008