Direct sales position offering complete CRM/ERP solutions including Siebel 7.5 Systems, SAP, Microsoft Business Dynamics GP (9.0) CRM (3.0) SharePoint, AX, 4.0, SL, Oracle, Onyx, etc., as well as related infra-structure, system integration, data warehousing/mining, business process mgt expertise, outsourced and on-site “on-the fly on demand language translation (both software & human) localization services, security/hacking mitigation issues with an emphasis on company infrastructure protection and national security/anti-terrorism issues (especially since 9/11/01) and project mgt methodologies. Delivered CRM & ERP solutions on both hosted and onsite business models that included user training, customer installation & customization and (in most cases) exporting of current data from old legacy systems, and finally testing.

Define &plan the design and functionality of the revised website to include various landing pages and targeted to specific vertical markets. Create demo scripts for live presentation of Microsoft GP 9.0 and CRM 3.0 products. Create and plan webcasts to build a new monthly direct mail newsletter and email web-based email list to be sent out the 1st, 7th and 14 the of reach month, for each niche market. Create specific brochures to match a 12 month direct mail campaign illustrating one pains points solution within each of the three vertical niche markets (Professional Services, Financial Services, Public sector)

Track and evaluate and responses form each campaign, and qualify each prospect for sales potential. In addition, prospect targeted accounts in tri county areas for direct sale opportunity revenue. Network with other Microsoft partners and Microsoft employees to generate sales.

Developed and drove full sales/marketing strategies/campaigns in the high profit vertical target markets including financial services, healthcare, professional services, public sector, and food & beverage distribution. Created marketing campaigns that began with a direct mail piece (FREE report offer) illustrating the vertical niche pain points within the industry, how others in their industry had the same issue, but after we solved their problem increased their ROI, and a final “call to action” to the prospect to discover how our company could help them leverage their existing data base of clients to drive more revenue and at the same time lower the cost of customer acquisition for new prospects. Experienced a 2.50-4 % response return for campaigns on first and second touch (mailing) which increased to 7.9% after including website landing pages related to the prospect pain points and included collateral in written and audio/visual form on the website as proof of ROI. In addition, webcasts were introduced to increase the responses and add to the new email and direct mail mailing lists each month. Each technique increased product & company credibility.  

Established alliances with content syndication company and a website language translation/localization company which resulted in a $ 600K two year contract for a full support “globalization/translation & localization/content mgt solution”(hosted on our servers) for a medical  facility which included multi-lingual call center reps (located in India , Hungary, and Russia), four language website, and complete business facilities & equipment. This increased the facility’s ROI by 13 % in only 5 months.

Generated $ 347K million in revenue in first 120 days for a multi lingual website which included central translation key content repository for Spanish, Chinese, Vietnamese, Korean, & English,  business integration, and process mgt services with “rules” based call routing in an out sourced  Call Center for a California Bank
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Generated $ 400K in SAP consulting services, including BPM (business process mgt) for a movie studio in Burbank, CA $ 2.1 million in total revenue for 2006
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