MARK HAYNES MCP 5524168
Date of Birth 10/10/61
Current Residence - Bermuda
MICROSOFT BUSINESS SOLUTIONS GREAT PLAINS CERTIFIED PROFESSIONAL MCP 5524168
Possessing developed skills gained from successful implementations of integrated business solutions from initial conception to completion. Experience covers pre-sales liaison with customer, development of proposed solution, testing and successful implementation and configuration within budget, scope and timescales. Extensive Microsoft SQL Server, MBS Great Plains Software and FRx Reporter experience. Working within a customer focused environment, maintaining and delivering integrated business information solutions.
ADVANCED SKILLS AND KNOWLEDGE AREAS
· Installation & Configuration
· MBS Great Plains Consultancy
· MBS Great Plains Financials
· MBS Great Plains Distribution
· MBS Great Plains SOP POP
· Project budgeting
· FRx Reporting (Advanced)
· Integration Manager
· Project Accounting
· Microsoft SQL Server
· Report Writing
· Sun Systems
· Sun Business
· Project Lifecycle Processes
EDUCATION AND PROFESSIONAL DEVELOPMENT
AT - PE1 Qualified Chartered Accountant 1989
Certified Microsoft Business Solutions Consultant For Microsoft Dynamics GP
MBS - Microsoft Business Solutions Dynamics GP Financials
MBS - Microsoft Business Solutions Dynamics GP SQL Installation & Configuration
MBS - Microsoft Business Solutions Dynamics GP Distributions
MBS - Microsoft Business Solutions Dynamics GP Report Writer
MBS - Microsoft Business Solutions Dynamics GP Project Accounting
SQL Reporting Services - Microsoft Course 2008
B.A (HONS) Economics Sunderland University 1985
A - Levels - 3 (Economics, Geography & Politics)
O – Levels - 8
Other Courses: Microsoft Business Solutions Great Plains Distribution and FRx Advanced Reporting. Excel advanced and Access advanced.
Queue Associates Inc (New York & London) - March 2008 to Date
I am currently employed in a consultant / project management capacity for Microsoft Dynamics GP installations and upgrades. The role also requires ongoing support of existing GP customers. I have successfully implemented eight new GP installations in my first six months and developed relationships with other vendors that provide third party software for Microsoft Dynamics GP. As product team leader I am also responsible for pre sales and all project management of GP projects.
Some of the implementations have been for the following type of trade:
-Curtain and bedroom accessory warehouse
-Health service providers
Independent Consulting Solutions - January 2007 to March 2008
I worked for this Bermuda based company for 1 year as a consultant / project management and product leader. I implemented 5 projects in this time which were all successfully completed in the budgeted time. Most implementations were for local companies in the reinsurance trade.
Heathrow Express Oct 2006 - December 2006
This was a project management/ consultant role. This involved upgrading their current Microsoft Dynamics installation from the unsupported version 6.00 to version 9.00. This was a two step upgrade process that was performed first in a test environment and also as a template for other business sections of the Heathrow Airport organisation. .
Petro Canada (UK) Oct 2005 - 2006
This was a project management/ business analyst role for this multinational company based in the London international business unit. The role involved looking at financial information from sun systems prepared in London and other international business units and reporting this information to the head office in Germany. Principally this involved looking at London departmental cost allocations and assessing the validity of these allocations and recommending new allocation methods and consistency with other business units.
The role also involved looking at other applications such as time recording and providing analysis to internal and head office information requests.
I also looked at the London procedures for business travel, assessing the current processes and recommending new procedures and the introduction of an HTML application to record this information. The need for such a system arose due to the increasing health and safety issues arising in worldwide travel.
All these projects were based on a project lifecycle process and required a project plan and budgeting project costs.
All of these projects were completed on time and to budget.
Project Management and Great Plains consultancy roles Apr 2005 – Oct 2005
The Refugee Council (UK) Sep 2005
This organisation underwent many changes of key personnel leaving the finance team under utilising the accounting system. My role was to look at their existing processes and financial requirements and to enhance these processes by utilising the accounting system and other reporting software.
There was also a requirement for training the trainer on sales, purchasing and financial procedures.
This role was performed on a limited 15 day budget on schedule.
Trammell Crow Company Aug 2005
This international property company had a similar requirement to the refugee council and was performed on time and on budget.
ISC Software Apr 2005 – Jul 2005
This Great Plains reseller had an accounting system implementation for their client Speedframe Windows Limited. My role in this implementation was to asses the existing fixed assets financial value and to check the validity of the existence of these assets. Once a new value and location identity was established the new asset financial information was transferred to the Great Plains fixed asset system.
I also identified their existing stock items from their existing accounting system and transferred this information into Great Plains through a data integration technique. We then performed a stock take of these items and entered the values into the new system.
This implementation was a fully integrated sales order and purchase order processing system and was completed to budget on time.
The new software did not perform every aspect of the old system, so a change request customisation was needed for which I gathered all the information and worked with a programmer to create.
Aisin Europe Manufacturing Ltd May 2003 – Oct 2004
The company had an integrated Sales Order Processing system driven by internet downloads of sales information from its parent company Toyota in Japan. Inventory items were in the form of kits comprising many individual components. It was important that the system was able to cope with inventory levels for the individual components. Another key area was the ability to consolidate the invoicing process so that many individual orders could be combined in one weekly invoice.
I was the project manager and one of 4 on site consultants at this project that was implemented in three phases over a period of 9 months.
Bank of Tokyo Mitsubishi Ltd Aug 2002 – Feb 2003
This implementation required detailed reporting requirements for the investment division of the bank created through FRx Financial Report Writer. Due to the high level of security in the organisation it was necessary that the users’ roles were separated and exclusive to their own domain. It was therefore necessary to ensure that users could only perform certain tasks and also that checking and sign off procedures were put in place to enhance the flow of information.
I was the project manager and lead consultant on this project which was completed on time and to budget.
There was also a requirement for extra days when new finance reports were created and when period closes were performed of the accounting system.
Furukawa Electric Company Ltd Nov 2001 - Jun 2002
This was another fully integrated Sales Order Processing and Purchase Order Processing system using Microsoft Great Plains in the telecoms market. The system used back to back ordering in a sales driven environment. A sales order was placed onto the system which generated the necessary purchase order of the inventory item. There was also some third party customisation incorporated in order that items and customers requirements automated the nominal ledger postings to the relevant sales, cost of sales and inventory accounts. The system also required a large amount of report writer requirements and formatting for sales invoices, orders, purchase invoices and purchase orders.
Contract Components Ltd Jan 2000 Dec 2000 (Performed while working with Deloitte Consulting)
This was a 100 user accounting system connecting in a Citrix environment implemented when I was at Deloitte Consulting by a team of ten consultants. This was a fully integrated inventory system for heating components with branches all across the United Kingdom. The financial reporting requirements were centrally based in London but included the ability to create divisional reports as well as consolidated.
I have also worked on smaller projects over the period 1999- to date as well as doing specific reporting and training tasks for individual companies in a contracting role.
Oct 01 – Present MBS Consultants Ltd
This is a company set up with a Sun Systems consultant. We offer our services to Great Plains and Sun Systems resellers. Current Role consists of pre-sales consultancy, product demonstrations, project management of entire cycle from conception to sign off, installations, implementations, general consultancy, report writing, training and technical support. I also provided technical support for Fujitsu Consulting for their Great Plains implementations performed from October 2001 to December 2004
Installation of Microsoft SQL Server 2000
Installation of Microsoft Business Solutions Great Plains Edition
Implementation and Configuration of Microsoft Business Solutions Great Plains Financials & Distribution modules.
Upgrades of Microsoft Business Solutions Great Plains from Version 5.5 to Version 8.0
Accomplished in setting / meeting deadlines, planning and development of solutions.
Product specialist in Microsoft Business Solutions Great Plains Distribution modules.
Product specialist in FRx Reporter – installation, configuration, report writing and end user training.
1st and 2nd Line Technical Support in Microsoft Business Solutions Great Plains
Troubleshooting, administration and support of Microsoft SQL Server 2000 and Microsoft Business Solutions Great Plains
Preparation and configuration of software for Demonstrations/or Workshops
Product presentations at above Seminars and/or Workshops
Jan 00 – Oct 01
Great Plains Consultant – Deloitte Consulting
I continued my role at Touchstone at Deloitte Consulting. This reseller and solutions provider have a successful track record in delivering Business Software solutions. They were an accredited reseller for Microsoft Business Solutions Great Plains and other ERP systems.
Managing small support team
Product range included, Microsoft Business Solutions Great Plains, FRx Financial reporting E – Business Solution,
New Business Generation
1st and 2nd Line Technical Support in Microsoft Business Solutions Great Plains
Specialist troubleshooting SQL data
Project Management of entire sales cycle from initial contact to eventual sign off
Account Manager for existing customer base
Cost Spec and select between different software solutions
Administration of Annual Maintenance Contract / Support Contract Renewals
Jul 96 – Dec 99
Great Plains Consultant & Sun Systems Consultant– Touchstone Computers
My role as a Great Plains and Sun consultant at Touchstone Computers involved working on projects with the company’s customers to design and implement new business and accounting systems, based around the range of products sold by Great Plains and Systems Union. The projects themselves are geared towards delivering business solutions, so the most important element of any project is the business process requirements analysis and the accompanying documentation of that work. Delivery of solutions does, however, require a very high degree of understanding of the software. My specific product knowledge is as follows:
Great Plains modules – Financial, Sales, Purchasing, Sales Order Processing, Purchase Order Processing, Inventory, Fixed Assets, Third Party add on modules
Sun Accounts and Sun Business – all modules
Vision business intelligence tool – all modules
Advanced Excel skills
Sun Systems and Great Plains 1st and 2nd line support
Sun Systems and Great Plains consultancy
First certified Great Plains professional for the company
Development of Great Plains team
In house Great Plains training
Jun 90 – Jun 96
My role was essentially accounts and tax preparation with book keeping services. I would design spreadsheets so that the daily input of expenses and revenue would give a real time profit and loss balance sheet to aid in the organisations decision making.
Pre Audit preparation
Corporation tax and income tax preparation.
Cash flow reporting
Book keeping services
1985 – 1990
Chartered Accountant – Comins’ and Company
This was my first job on leaving University. My role was as a trainee chartered accountant and involved two types of audit. The main role was financial audit which is performed to produce a company’s financial statements in accordance with the current legal requirements. The company also performed for its larger customers a systems audit which involved performing walkthrough tests of a company’s accounting procedures and from these test recommending improvements or highlighting weaknesses of the current system.
Our range of clients was very extensive
Hillier Parker May and Rowden PLC - Property
Cohen and Company PLC – Metal
Hall Of Cards – A subsidiary of Hallmark USA
The company also specialised in the entertainment industry, specifically music with the well known clients being the Rolling Stones and Pink Floyd.
Managed staff of 5 on audits / system audits
Other accountancy services for clients (management accounts, specialised cash flow reports , book keeping services)
Extensive travelling within UK