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Senior Consultant

Full Project Lifecycle experience from Installation/ upgrade to needs analysis and configuration. Training and go live support for Microsft Dynamics GP since 1998.

Desired Positions

Senior Consultant / Team Leader

Work Preferences

Desired Salary
USD 80,000 - 150,000 per year  
4 Weeks  
Desired Job Type
Full Time  
Can Travel for Work
Highest Education Level
Bachelor Degree  
Current Location
Will Consider Relocation to;
United States
Residency / Visa
Authorized to work in this location

Skills and Experience

Category Yrs. Exp. Last Used
Dynamics AX Axapta Financial Management Accounts Payable 1 2009  
    Accounts Receivable 1 2009  
    Bank Management 1 2009  
    Fixed Assets 1 2009  
    General Ledger 1 2009  
Dynamics GP Great Plains Development / Technical Customisation Tools 8 2009  
    Integration Manager 8 2009  
    MSSQL Server 8 2009  
  Field Service Contract Administration 2 2009  
    Depot Management 2 2009  
    Returns Management 3 2009  
    Service Call Management 3 2009  
  Financials Collections Management 6 2009  
    Fixed Asset Management 8 2009  
    General Ledger 8 2009  
    Intercompany 8 2009  
    Multi-Dimensional Analysis 6 2009  
    National Accounts 3 2009  
    Payables Management 8 2009  
    Receivables Management 8 2009  
  Inventory and Order Processing Bill Of Materials 8 2009  
    Contract Administration 8 2009  
    Extended Pricing 3 2009  
    Inventory Control 8 2009  
    Invoicing 8 2009  
    Purchase Order Processing 8 2009  
    Returns Management 6 2009  
    Sales Order Processing 8 2009  
  Manufacturing Job Costing 4 2009  
    Manufacturing Bill of Materials 4 2009  
    Manufacturing Order Processing 4 2009  
    Sales Forecasting 1 2009  
  Project Accounting Personal Data Keeper 4 2009  
    Project Accounting 4 2009  
    PS Time and Expense 4 2009  
  Reporting and Business Intelligence Crystal Reports 7 2009  
    Enterprise Reporting 3 2009  
    FRx Forecaster 3 2009  
    FRx Professional 8 2009  
Small Business Accounting Banking Banking 5 2009  
  Financials Financials 1 2009  
  Fixed Assets Fixed Assets 1 2009  
  Purchasing Purchasing 1 2009  

Employment History

Job Title
Senior Consultant/ Business Analyst
Accounting and Finance
08/1985 to Current














Mark Haynes


Date of Birth 10/10/61


Current Residence - Bermuda







Possessing developed skills gained from successful implementations of integrated business solutions from initial conception to completion. Experience covers pre-sales liaison with customer, development of proposed solution, testing and successful implementation and configuration within budget, scope and timescales. Extensive Microsoft SQL Server, MBS Great Plains Software and FRx Reporter experience.  Working within a customer focused environment, maintaining and delivering integrated business information solutions.








·   Installation & Configuration

·   MBS Great Plains Consultancy

·   MBS Great Plains Financials

·   MBS Great Plains Distribution

·   MBS Great Plains SOP POP

·   Project budgeting

· FRx Reporting (Advanced)

· Integration Manager

· Project Accounting

· Customisations

· Microsoft SQL Server

· Report Writing

· Sun Systems

· Sun Business

· Project Lifecycle Processes













AT -          PE1 Qualified Chartered Accountant 1989


Certified Microsoft Business Solutions Consultant For Microsoft Dynamics GP



MBS           -          Microsoft Business Solutions Dynamics GP Financials


MBS           -          Microsoft Business Solutions Dynamics GP SQL Installation & Configuration


MBS           -          Microsoft Business Solutions Dynamics GP Distributions


MBS           -          Microsoft Business Solutions Dynamics GP Report Writer


MBS           -          Microsoft Business Solutions Dynamics GP Project Accounting



  SQL Reporting Services - Microsoft Course 2008









B.A (HONS) Economics     Sunderland University 1985


A - Levels   -          3 (Economics, Geography & Politics)                                                                                  

O – Levels  -          8                     


Other Courses: Microsoft Business Solutions Great Plains Distribution and FRx Advanced Reporting. Excel advanced and Access advanced.









Queue Associates Inc (New York & London) - March 2008 to Date


I am currently employed in a consultant / project management capacity for Microsoft Dynamics GP installations and upgrades. The role also requires ongoing support of existing GP customers. I have successfully implemented eight new GP installations in my first six months and developed relationships with other vendors that provide third party software for Microsoft Dynamics GP.  As product team leader I am also responsible for pre sales and all project management of GP projects.


Some of the implementations have been for the following type of trade:


-Curtain and bedroom accessory warehouse

-Investment companies

-Health service providers

-Security companies








Independent Consulting Solutions - January 2007 to March 2008


I worked for this Bermuda based company for 1 year as  a consultant / project management and product leader. I implemented 5 projects in this time which were all successfully completed in the budgeted time. Most implementations were for local companies in the reinsurance trade.








Heathrow Express Oct 2006 - December 2006


This was a project management/ consultant role. This involved upgrading their current Microsoft Dynamics installation from the unsupported version 6.00 to version 9.00. This was a two step upgrade process that was performed first in a test environment and also as a template for other business sections of the Heathrow Airport organisation. . 






Petro Canada (UK) Oct 2005 - 2006


This was a project management/ business analyst role for this multinational company based in the London international business unit. The role involved looking at financial information from sun systems prepared in London and other international business units and reporting this information to the head office in Germany. Principally this involved looking at London departmental cost allocations and assessing the validity of these allocations and recommending new allocation methods and consistency with other business units. 


The role also involved looking at other applications such as time recording and providing analysis to internal and head office information requests.


I also looked at the London procedures for business travel, assessing the current processes and recommending new procedures and the introduction of an HTML application to record this information. The need for such a system arose due to the increasing health and safety issues arising in worldwide travel.


All these projects were based on a project lifecycle process and required a project plan and budgeting project costs.


All of these projects were completed on time and to budget.


Project Management and Great Plains consultancy roles Apr 2005 – Oct 2005


The Refugee Council (UK) Sep 2005


This organisation underwent many changes of key personnel leaving the finance team under utilising the accounting system. My role was to look at their existing processes and financial requirements and to enhance these processes by utilising the accounting system and other reporting software.

There was also a requirement for training the trainer on sales, purchasing and financial procedures. 


This role was performed on a limited 15 day budget on schedule.


Trammell Crow Company Aug 2005


This international property company had a similar requirement to the refugee council and was performed on time and on budget.



ISC Software Apr 2005 – Jul 2005


This Great Plains reseller had an accounting system implementation for their client Speedframe Windows Limited. My role in this implementation was to asses the existing fixed assets financial value and to check the validity of the existence of these assets. Once a new value and location identity was established the new asset financial information was transferred to the Great Plains fixed asset system.


I also identified their existing stock items from their existing accounting system and transferred this information into Great Plains through a data integration technique. We then performed a stock take of these items and entered the values into the new system.


This implementation was a fully integrated sales order and purchase order processing system and was completed to budget on time.


The new software did not perform every aspect of the old system, so a change request customisation was needed for which I gathered all the information and worked with a programmer to create.




Aisin Europe Manufacturing Ltd May 2003 – Oct 2004



The company had an integrated Sales Order Processing system driven by internet downloads of sales information from its parent company Toyota in Japan. Inventory items were in the form of kits comprising many individual components. It was important that the system was able to cope with inventory levels for the individual components. Another key area was the ability to consolidate the invoicing process so that many individual orders could be combined in one weekly invoice.


I was the project manager and one of 4 on site consultants at this project that was implemented in three phases over a period of 9 months.






Bank of Tokyo Mitsubishi Ltd   Aug 2002 – Feb 2003



This implementation required detailed reporting requirements for the investment division of the bank created through FRx Financial Report Writer.  Due to the high level of security in the organisation it was necessary that the users’ roles were separated and exclusive to their own domain. It was therefore necessary to ensure that users could only perform certain tasks and also that checking and sign off procedures were put in place to enhance the flow of information.


I was the project manager and lead consultant on this project which was completed on time and to budget.


There was also a requirement for extra days when new finance reports were created and when period closes were performed of the accounting system.




Furukawa Electric Company Ltd Nov 2001 - Jun 2002


This was another fully integrated Sales Order Processing and Purchase Order Processing system using Microsoft Great Plains in the telecoms market. The system used back to back ordering in a sales driven environment. A sales order was placed onto the system which generated the necessary purchase order of the inventory item. There was also some third party customisation incorporated in order that items and customers requirements automated the nominal ledger postings to the relevant sales, cost of sales and inventory accounts. The system also required a large amount of report writer requirements and formatting for sales invoices, orders, purchase invoices and purchase orders.



Contract Components Ltd   Jan 2000 Dec 2000 (Performed while working with Deloitte Consulting)



This was a 100 user accounting system connecting in a Citrix environment implemented when I was at Deloitte Consulting by a team of ten consultants. This was a fully integrated inventory system for heating components with branches all across the United Kingdom. The financial reporting requirements were centrally based in London but included the ability to create divisional reports as well as consolidated.


I have also worked on smaller projects over the period 1999- to date as well as doing specific reporting and training tasks for individual companies in a contracting role.


















Oct 01 – Present MBS Consultants Ltd


This is a company set up with a Sun Systems consultant. We offer our services to Great Plains and Sun Systems resellers. Current Role consists of pre-sales consultancy, product demonstrations, project management of entire cycle from conception to sign off, installations, implementations, general consultancy, report writing, training and technical support. I also provided technical support for Fujitsu Consulting for their Great Plains implementations performed from October 2001 to December 2004



       Installation of Microsoft SQL Server 2000

       Installation of  Microsoft Business Solutions Great Plains Edition

       Implementation and Configuration of Microsoft Business Solutions Great Plains Financials & Distribution modules.

       Upgrades of Microsoft Business Solutions Great Plains from Version 5.5 to Version 8.0

       Accomplished in setting / meeting deadlines, planning and development of solutions.

       Product specialist in Microsoft Business Solutions Great Plains Distribution modules.

       Product specialist in FRx Reporter – installation, configuration, report writing and end user training.

       1st and 2nd Line Technical Support in Microsoft Business Solutions Great Plains

       Troubleshooting, administration and support of Microsoft SQL Server 2000 and Microsoft Business Solutions Great Plains

       Preparation and configuration of software for Demonstrations/or Workshops

       Product presentations at above Seminars and/or Workshops



Jan 00 – Oct 01


Great Plains Consultant – Deloitte Consulting


I continued my role at Touchstone at Deloitte Consulting. This reseller and solutions provider have a successful track record in delivering Business Software solutions. They were an accredited reseller for Microsoft Business Solutions Great Plains and other ERP systems. 




Specific Tasks



       Managing small support team

       Product range included, Microsoft Business Solutions Great Plains, FRx Financial reporting E – Business Solution,

       New Business Generation

       1st and 2nd Line Technical Support in Microsoft Business Solutions Great Plains

       Specialist troubleshooting SQL data

       Project Management of entire sales cycle from initial contact to eventual sign off

       Account Manager for existing customer base

       Cost Spec and select between different software solutions

       Administration of Annual Maintenance Contract / Support Contract Renewals



Jul 96 – Dec 99


Great Plains Consultant & Sun Systems Consultant– Touchstone Computers





My role as a Great Plains and Sun consultant at Touchstone Computers involved working on projects with the company’s customers to design and implement new business and accounting systems, based around the range of products sold by Great Plains and Systems Union. The projects themselves are geared towards delivering business solutions, so the most important element of any project is the business process requirements analysis and the accompanying documentation of that work. Delivery of solutions does, however, require a very high degree of understanding of the software. My specific product knowledge is as follows:



Great Plains modules – Financial, Sales, Purchasing, Sales Order Processing, Purchase Order Processing, Inventory, Fixed Assets, Third Party add on modules


Sun Accounts and Sun Business – all modules

Vision business intelligence tool – all modules

Advanced Excel skills





Other Tasks



       Sun Systems and Great Plains 1st and 2nd line support  

       Sun Systems and Great Plains consultancy

       First certified Great Plains professional for the company

       Sales demos

       Development of Great Plains team

      In house Great Plains training






Jun 90 – Jun 96


Freelance Accountant



My role was essentially accounts and tax preparation with book keeping services. I would design spreadsheets so that the daily input of expenses and revenue would give a real time profit and loss balance sheet to aid in the organisations decision making.




Other Tasks



       Accounts preparation

       Pre Audit preparation

       Credit control

       Corporation tax and income tax preparation.

       Cash flow reporting

       Book keeping services






1985 – 1990


Chartered Accountant – Comins’ and Company



This was my first job on leaving University. My role was as a trainee chartered accountant and involved two types of audit. The main role was financial audit which is performed to produce a company’s financial statements in accordance with the current legal requirements. The company also performed for its larger customers a systems audit which involved performing walkthrough tests of a company’s accounting procedures and from these test recommending improvements or highlighting weaknesses of the current system.


Our range of clients was very extensive


Hillier Parker May and Rowden PLC - Property

Cohen and Company PLC – Metal

Hall Of Cards – A subsidiary of Hallmark USA


The company also specialised in the entertainment industry, specifically music with the well known clients being the Rolling Stones and Pink Floyd.







Other Tasks




       Managed staff of 5 on audits / system audits

       Accounts preparation

       Tax computations

       Other accountancy services for clients (management accounts, specialised cash flow reports , book keeping services)

       Extensive travelling within UK



















Completed Institution Degree / Qualification
1985 Sunderland University BA Economics (HONS)  

Work Related Training & Certification

Completed Institution Training / Certification
1998 Microsoft Training Centre Excell Advanced User  
2007 Great Plains FRX  
2007 Great Plains Great Plains Financials  
2007 Great Plains Great Plains SQL Installation & Maintenance  
2007 Great Plains Inventory & Order Procesing  
2007 Great Plains Report Writer