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GP and CRM Implementation and Technical Support

• 12 years experience in full lifecycle of software development • 3 years experience in Microsoft Dynamics Great Plains and CRM implementation and technical support • Proficient programming skills in Visual Basic & VB .NET & C# & ASP.NET & SQL server environment for windows application • Good knowledge and experience in Database Design/Implementation • Self-motivated, pleasant and professional team player with the proven ability to work under schedule and pick up new skills very quickly

Desired Positions

Implementation Consultant

Work Preferences

Desired Salary
CAD 80,000 - 100,000 per year  
Availability
4 Weeks  
Desired Job Type
Full Time  
Can Travel for Work
Interstate only  
Highest Education Level
Bachelor Degree  
Current Location
Ontario - Kitchener/Waterloo, Canada  
Relocation
Will Consider Relocation to;
National 
Ontario
Residency / Visa
Authorized to work in this location

Skills and Experience

Category Yrs. Exp. Last Used
Dynamics CRM Customer Service Customer Service 3 2008  
  Sales Sales 3 2008  
Dynamics GP Great Plains Development / Technical Customisation Tools 3 2008  
    Development Suite 3 2008  
    Dexterity 3 2008  
    Integration Manager 3 1998  
    MSSQL Server 10 2008  
    Visual Basic 10 2008  
  Field Service Contract Administration 2 2008  
    Returns Management 2 2008  
    Service Call Management 2 2008  
    Tech Assist 2 2008  
  Financials Collections Management 2 2008  
    General Ledger 3 2008  
    Multi-Currency 2 2006  
    Payables Management 3 2008  
    Receivables Management 3 2008  
  Inventory and Order Processing Inventory Control 3 2008  
    Invoicing 3 2008  
    Purchase Order Processing 3 2008  
    Sales Order Processing 3 2008  
Retail Management System MRMS Store Operations MRMS Store Operations 1 2006  
Small Business Accounting Financials Financials 1 2006  
  Purchasing Purchasing 1 2006  

Employment History

Job Title
Great Plains and CRM Implementation and Technical Support Consultant
Industry
Accounting and Finance
03/2005 to 09/2006

 

Summary: Great Plains and CRM implementation and technical support, Developed all kinds of tools and applications for customer to Converting data from one application to Great Plains. Responsible for analyzing client needs, preparing proposals and ensuring that projects are completed. Specializes in ERP and CRM solutions based on Microsft Dynamics technologies, such as Great Plains, Small Business Financial, CRM, Retail Management System.

Environment: Visual Studio 6.0,Visual Studio .NET 2003, SQL server 2000, windows server 2003, crystal report

  • Install Great Plains, upgrade Great Plains from version 7 or 8 to 9, move Great Plains database from one server to another
  • Import all kinds of data to Great Plains by integration manager, import table or sql server TDS
  • Developed windows applications for database operation and mass information, create reports
  • Customization Great Plains user interface and reports by VBA or Dexterity
  • Customization CRM interface and Entity, add some new functions in CRM by JavaScript, workflow, callout or Web Service
  • Install Microsoft Dynamics CRM Connector for Microsoft Dynamics Great Plains
  • Install and customize Small Business Financial, Retail Management System.
  • Trouble shooting and problem solving for customers and meet the deadline
Job Title
Program Analyst/Database Admin
Industry
Telecommunications
09/2006 to Current
 

Summary: Program Analyst/Database Admin, Maintain Great Plains 9.0, CRM 3.0, Sql Server, Access Database

Environment: Visual Studio 6.0, Visual Studio .NET 2003, Visual Studio .NET 2005, SQL server 2000, windows server 2003, crystal report

  • Work directly with IT manager or Accounting manager to design, develop and document new applications or new reports.
  • Develop and support web applications. Support existing business applications.
  • Document business processes.
  • Import all kinds of data to Great Plains by integration manager; create some importing tools to import data to CRM by CRM web service.
  • Developed windows applications for database operation and mass information, create reports
  • Customization Great Plains user interface and reports by VBA, Report Writer or Dexterity
  • Customization CRM interface and Entity, add some new functions in CRM by JavaScript, workflow, callout or Web Service
  • Trouble shooting and problem solving for end users and meet the deadline

Qualifications

Completed Institution Degree / Qualification
1996 HuBei University,China Bachelor Degree(Computer Science)  

Work Related Training & Certification

Completed Institution Training / Certification
2008 Microsoft MicrosoftCertified Business Management Solutions ProfessionApplications for Microsoft Dynamics CRM  
2008 Microsoft MicrosoftCertified Business Management Solutions Profession Developer for Microsoft Dynamics CRM  
2008 Microsoft Installation and Configuration for Microsoft Dynamics GP  
2008 Microsoft MCP SQL Server 2005