-     General administration

-     Customer service and other reception duties

-     Maintenance of client database

-     Data entry and compilation

-     Preparation of spreadsheet

-     Client registration and follow up

-     Events preparation

–     Managed accounts in diversified industries like food and beverage, semi conductor, universities, airlines, etc. to include manufacturing, distribution, retail

–     Responsible for establishing new clients, maintaining existing clients and ensuring client satisfaction

–     Issues proposal/contracts based on clients’ requirements

–     Plan and carry out direct marketing activities to agreed budgets, sales volumes and product mix

–     Conduct basic product demonstration of Oracle products

Achievement:  Part of the team responsible for the sale of the very first Peoplesoft Campus Solutions software in the Philippines to a prestigious university

-      Conducts presales presentation and product demonstration of Financials, Purchasing, Inventory and Order Management modules of Oracle E-Business Suite

-      Supports sales, generates proposals and issues engagement letters

-      Prepares presales presentation materials

-      Participates in projects like scoping, solutions presentations and kick offs

Achievement:  Responsible for the launching of Oracle Business Accelerators for SME’s in the Philippines

-      Implemented Financials, Purchasing, Inventory and Order Management modules of Microsoft Dynamics SL software to select Unilever distributors nationwide

-      Also Implemented Distributor Customer Management System and Handheld Projects

-      Documented processes and created user manuals

-      Conducted user trainings, on-site and remote assistance to Unilever distributors

-      Help Desk and IT Support for Microsoft Dynamics SL

-      Onsite, remote and telephone support of ERP applications as well as database administration

-      Onsite, remote and telephone support of hardware and software problem

-      Assist in networking and internet problems

-      Empowered distributor owners by educating them in the analysis of financial reports

-      Direct supervision of staff

-      Provided sales management with important data on secondary sales operations

-      Responsible for sales forecast, incentive computation and generation of sales-related data

-      Supervised the allocation of Marketing Sales Forecast

-      Supervised computation of sales and marketing incentives

-      Supervised the recording and control of sales related customer supports

-      Supervised the preparation of data for the annual sales budget

-      Supervised Sales Statisticians and Sales Statistics Clerk

-      Carried out secondary sales data extraction and importing data to Oracle system

-      Also acts as Project Manager for Microsoft SL

-      Supervised the functional workgroup in the implementation of Microsoft SL to all distributors nationwide

-      Implemented and rolled-out distributor related systems e.g Waltermart’s Iconnect

-      Documented processes and created user manuals

-      Conducted training on correct usage of Solomon and other distributor related systems

-      Help Desk and IT Support for Microsoft Dynamics SL

-      Onsite, remote and telephone support of ERP applications as well as database administration

-      Onsite, remote and telephone support of hardware and software problem

-      Assist in networking and internet problems

-      Designed and edited reports in Solomon system

-      Co-ordinated with regional IT in Singapore for revisions and additional features that could be incorporated into the system

-      Supervison of staff