·         Leading a team for implementation of Microsoft Dynamics products (GP, NAV, RMS)

·         Providing presales support for Customer Account Manager

·         Discussing, analyzing, documenting customer requirements

·         Mapping the requirements to standard application functionality

·         Performing Fit-Gap analysis and identifying the level of customization needs

·         Communication with development team on major application changes

·         Configure the application for master data templates, posting groups, categories, module configurations, supplementary data and security roles

·         Preparation of test scenarios and conducts tests

·         Delivering key user training

·         Project sing-off and post implementation support

·         Access Microsoft Partnersource protal extensively for updates and hotfixes and post support requests

·         Managing Microsoft Dynamics NAV implementation for the entire group companies

• Played a key role in master data generation, configuring & data migration of Navision
• Represented the company in Functional Requirement Study (FRD) and review (FRS)
• Involved extensively in customization of data and report generation
• Participated actively in user testing and project sign-off
• Coordinated with functional consultant by providing technical inputs related to manufacturing, warehousing and inventory
• Point of contact for installation, trouble-shooting, training & post implementation issues of Navision

·         Performing administrator duties as and when required

·         Consulting with the implementers on change requests

·         Monitoring system performance and maintaining backup sets

·         Managing the production of printing inks through the system

·         Managed a batch production unit for specialty food-grade chemicals such as Isinglass, Chitosan and sanitation chemicals

·         Production planning and achieving target production

·         Responsible for raw material sourcing and inspection

·         Supervising and controlling the shop floor activities

·         Co-ordination with QC department to ensure product quality

·         Worked with automated batch weighing system with PLC controls