Microsoft Dynamics CRM Consultant
I am a Microsoft Dynamics CRM Lead/Consultant with 6+ years in IT and 5+ years exclusively in MS CRM. Able to play functional as well as technical roles and handle end to end implementations. On the functional side, took part in Pre-sales activities, Requirement Gathering, Gap Fit Analysis, UAT and training to the users. On technical side, involved in design, implemented complex customizations and Integrations, handled ownership of technical deliverables.
Desired Positions
Implementation Consultant, Business Analyst, Senior Consultant / Team Leader, Consulting Manager, User Education + Training, Technical Consultant
Work Preferences
Skills and Experience
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Category
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Yrs. Exp.
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Last Used
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Dynamics CRM
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Customer Service
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Customer Service
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5
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2012
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Employment History
Qualifications
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Completed |
Institution |
Degree / Qualification |
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2005
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Indian Institute of Information Technology-Calcutta
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Bachelor of Engineering
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2001
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Narayana Junior College
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Intermediate
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Work Related Training & Certification
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Completed |
Institution |
Training / Certification |
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2007
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Microsoft
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Microsoft CRM 3.0 Customization
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2007
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Microsoft
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Microsoft CRM 3.0 Installation and Configuration
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