About the Company
The TM Group, Inc. Corporate Overview
Who is The TM Group?
Since 1984 , The TM Group has been providing cutting-edge business solutions to small and medium sized businesses in the Great Lakes area. With over 250 active clients, The TM Group is uniquely qualified to provide your company software and services in the areas of Accounting and Finance, Customer Relationship Management, E-Commerce, Human Resources, Manufacturing, Project Accounting and Supply Chain Management.
The TM Group provides integrated e-business solutions to help you maximize efficiency within your company. Our software and services make it easier for you to do business with your customers, vendors, employees and partners.
The TM Group Team
Our team is the most critical factor in the successful implementation of your business software. Our elite staff comes from a variety of business and accounting backgrounds to bring your company the professionalism and expertise it deserves. Our implementation team quickly becomes a member of your team and will work side by side with your staff to guarantee an implementation that exceeds your expectations.
The TM Group is comprised of technology and financial management professionals including software/hardware engineers, consultants, trainers, telephone support specialists and programmers, who are fully certified in their respective areas.
The Microsoft Business Solutions Relationship
The TM Group has been a partner of Microsoft Business Solutions since 1985 and was among the first five partners in the world to complete certification for their product lines. All Microsoft Business Solutions products are delivered by a worldwide network of partner organizations that share a commitment to lasting customer relationships. The TM Group is part of an elite group of partners whose sales achievement and commitment to customer service ranks it at the top echelon of Microsoft Business Solutions partners.
The TM Group has worked diligently to ensure that our client’s implementations go as smoothly as possible. To reward our efforts, Microsoft Business Solutions has bestowed its highest awards upon our team. We have been a President’s Club member for the past 16 years (the only company in the world with that privilege), a multi-year Champion of the Year, and a 9-year member of the Microsoft Business Solutions Inner Circle, the top 1% of all Microsoft Business Solutions Resellers in the world. We were also given the prestigious Reseller of the Year award, which not only recognizes the highest sales volume achievement but also is voted on by Microsoft Business Solutions management for our total support and commitment of our client base. We have also received the New Customer Achievement award and the Millennium Awards. In addition, The TM Group has been named as a Technology Pacesetter and a Top 100 VAR by Accounting Technology magazine for the past two years.
Development & System Services
If your software requires tailoring to specific requirements, The TM Group offers a development staff with expertise in several of the most frequently used tools, including Microsoft Visual Basic, Seagate Crystal Report Writer and Microsoft Access. We will also partner with you to determine hardware requirements and can provide an entire turnkey networked solution. We are Hewlett-Packard, Compaq and Intel certified. If your implementation requires remote communications, we can provide Citrix Presentation Manager products as well as Remote Technical Support via Citrix On-Line (Go-To-Assist) --the industry standard for remote communication services.
A Lasting Relationship
The TM Group is committed to our clients. In today's rapidly changing electronic environment, automation of your financial management system is not enough. The TM Group strives to form true partnerships with our clients to help them achieve long-range goals. We provide personalized service--from planning and implementation to ongoing support and education--to ensure our clients receive the business solution that fits their needs, while ensuring a rapid return on investment.
A client’s relationship with The TM Group is a lasting one. We work with clients as business partners and advisors. Our professional course of discovery and analysis helps us fully understand our client’s business requirements. Our post implementation services include support and continued advice to help our clients achieve their long range goals.
The TM Group's success is built upon a combination of structured and consistent methodology, client partnerships, highly trained professionals, and total commitment to our strategic partners and our clients’ growth. We are totally committed to their success, and we are prepared and qualified to provide the consulting, implementation and support services necessary to assure the successful implementation of each and every business information solution we provide.