Job Summary :  

To ensure that SMJ’s internal  and external stakeholder are making optimaluse of the SMJ’s Trade and Logistics Business Solutions.

1.    Consultswith SMJ’s internal and external  Trade& Logistics stakeholders to analyze current operational procedures,identify problems and learn specific input, processing and output requirementssuch as forms of data input, how data is to be transformed/summarized andformat for reports.

2.    Composeddetailed description of Trade & Logistics stakeholders needs, systemfunctionality and steps required to develop or modify Business Solutions.

3.    DevisesTrade & Logistics workflow and process requirements chart and diagrams tospecify in detail operations to be performed by (a) Stakeholders/Users, (b)Business Systems and (c) Information Technology Dept.

4.    ProjectManagement of the entire system development life cycle as required for theprovision of Trade & Logistics business solutions within SMJ and itssubsidiary companies.

5.    Directstudies pertaining to the acquisition and/or development of new  Trade & Logistics  business solutions to meet current andprojected needs.

6.    Executesand documents findings of studies and research into Trade & Logisticsbusiness solutions in general and within F&B Industry in particular, makingrecommendation for the improvement of SMJ’s Service Delivery Systems.

7.    Consultswith personnel concerned to assure smooth functioning of newly implementedsystems or procedures.

8.         Conductoperational effectiveness review to guarantee the sustainability of Trade &Logistics business solutions.

9.         Developand/or brings up to date functional or operational manuals/documentationoutlining established methods of performing Trade & Logistics work inaccordance with SMJ’s organizational policy.

10.       Assistin the development of long term plans to ensure that an adequate BusinessSolution and facilities are available to meet the requirements of new andenhanced Business Solutions.

11. Setup and ConfigureSharePoint2010. Integrates the Office 2010 clients with SharePoint.

12. Manage SharePoint 2010 and developedOffice Web Application.

1.    Responsiblefor implementing business solutions for customers, which includes planning,analysis, training, customization, project management, review and testing

2.    Evaluatescustomer’s requirements, defines system objectives and scope. This includesconducting interviews and reviewing existing procedures.

3.    Designssystems solutions and produces supporting engineering design specifications andproject documentation

4.    Maintainsexisting systems owned or represented by Infotech:

~       Analyses and designs enhancementsand/or customizations in keeping with customer requirements and market needs

~       Ensures in-depth understanding ofapplications

~       Programs and implements softwarecustomizations

~       Resolves problems and fixes bugs

~       Conducts systems and unit tests

5.    Updatesand maintains systems documentation

6.    Providestechnical and HelpDesk support

7.    Assiststhe project manager in managing the development and deployment of the solutionand in the preparation of project plans, proposals and costing.

8.    Formulatesand executes strategy for implementing systems solutions into customerenvironment based on customer requirements.

9.    Managesthe systems testing process, whichincludes Unit Testing, System Integration, Performance, Business testing and tosupport the customer with User Acceptance testing.

10. Managescustomer expectations and maintains harmonious relationships with the customers

11. Supportssales team: finalization of scope, supports description ofrequirements/specifications through R&D and preparation of technicalsections of proposals (project plans, risk assessment, change control and scope

12. Maintainsexpert level competency and certification in designated products and requiredtechnologies

13. AdministrativeResponsibilities

~       Adheres to Infotech’s methodologiesand standards

~       Timely preparation of employee timereports and other reports (expense statements) as required for customer billingand management reporting

~       Performs required administrativeresponsibilities as required by management.

~       Maintains and is responsible forpersonal computer(s) and other assigned equipment

~       Maintains work area and immediateworking environment in keeping with the company’s norms and standards.

1.   ProvideMicrosoft Dynamics Support

2.   PerformDiagnostics

a.   Prepareand conduct business analysis

b.   Setupapplication for gap/fit analysis

c.   Conductgap/fit analysis

d.   Documentand present result of diagnostic phase

e.   Supportlicense definition and service estimation for functional tasks

3.   ConductAnalysis

a.   ConductKey User Training

b.   Prepareand conduct business process analysis

c.   Setupapplication for gap/fit analysis

d.   Conductgap/fit analysis

e.   Documentand present results of analysis phase

4.   Design

a.   Createdevelopment design specifications

b.   Createdesign documents for customer understanding and acceptance

c.   Presentdocumentation and application design to customer

5.   Deployment

a.   ConductKey User training

b.   Createsystem and user acceptance test plan

c.   Configurelive environment

d.   Conductsystem and user acceptance test together with the customer to ensurefunctionality, configuration and data are as expected.

6.   Operations

a.   Golive support

b.   Clearpending issues

c.   Finalizedocumentation